The Red Eye Shuttle is Changing

We’re excited to share that the Red Eye Shuttle service is undergoing several important updates to enhance your experience.

Northeastern University RedEye App

Starting August 25th at 5 PM, book your shuttle with the new app (Northeastern University RedEye). Download it today!

• Google Play Store
• Apple Store

The  app allows users to select any location as their drop-off point on the map. After selection, the app clarifies that users will be dropped off at the nearest designated point, with walking instructions provided to their final destination. In the screenshot, you’ll see booking details for a trip to 812 Carlton St., with the drop-off at Point 94. The app offers walking instructions from Point 94 to the final destination. Tapping “View current instructions” displays an interactive map with the drop-off address overlaid. Selecting “Walk to destination” at Point 94 opens Google Maps with preloaded walking directions.

Click here for the RedEye Informational Flyer and click here for a Step-by-Step Booking Guide

Updated Shuttle Hours

New shuttle hours are also coming your way:
August 15 to May 15: 5:00 PM to 6:00 AM
May 16 to August 14: 7:00 PM to 6:00 AM
Service runs every single night, 7 days a week!

New Coverage Area

We’ve updated our coverage area to better serve the Northeastern community.
The shuttle will now operate within 1.5 miles from Snell Library.
Riders will use designated pickup and drop-off points instead of individual house stops.
This change is designed to improve safety, efficiency, and consistency.

Service Map

To view the updated service map, please visit: https://tinyurl.com/yz6xmh6m

Thank you for your continued support as we work to improve your campus transportation experience.

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Personal Safety Escorts

We want you to feel safe anywhere you go on campus. If you need to be accompanied from one point to another, you can arrange for a personal safety escort any time of day. You’ll need to provide your name, Northeastern ID number, and location. Safety escorts usually arrive in 10 to 15 minutes.

Call 617.373.2121 to schedule a safety escort pick-up.